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Disappointed!!!!
I purchased two Craftvent Calendars, one for me and one for my daughter who lives on the east coast. We were excited to work this project together. I ran out of yarn on two of the sections. I emailed and called after running out the first time. My call was returned on December 13 was told a booster pack of yarn would be sent, which I would receive by the end of the week. Because I expressed displeasure at the cost of the calendar with the issue of yarn shortage, I was told a 15% coupon would be included with the booster pack. I spent $15 to purchase additional yarn when the weekend AND no booster pack arrived. I finally received the booster pack after Christmas, on December 26, no 15% off coupon included. Jimmy Beans Wool was unapologetic about the situation. With the numerous snafus with this product, I expected a partial refund of the cost or a gift card, but nothing. In addition, for people who work full time, this project is ambitious to complete by Christmas to wear for the holiday season. Larger needles and a heavier weight yarn would be more doable. I finished the project January 19.
By Nancy Day on Jan 20, 2018
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