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Very disappointing
![1 out of 5 stars](./images/stars/1StarBlue14.gif)
As both a fan of Jimmy Beans and a fan of Malabrigo this offer missed the mark and has caused me to re think future transactions. I love mystery lots, I have never been disappointed but when you order two mystery grabs would you expect to get two of EXACTLY the same?!? When I reached out to Jimmy Beans not to ask for a refund the response was both puzzling and off putting. First, I was told that they did not package or ship. Puzzling because they shipped from Reno. Secondly, when ordering they ask if you have a request to put it in the comments and they will try to accommodate. I never request because I do love a surprise! Well, my surprise was bad customer service and two sets of IDENTICAL yarn. Donated to goodwill. Caveat emptor.
By pmyang3 on Jul 16, 2023
18 found this review helpful
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