Refund policy

Mail back the unused items you would like to return in the product's original packaging and labels to our Reno store. The address is:

Jimmy Beans Wool
891 Trademark Drive
Reno, NV 89521

Please include a note, call or send us an email describing your reason for returning the items. Return products must be unused and in the original packaging. We can exchange the item, credit your card or provide an in-store credit. We will not, however, be able to refund your shipping costs unless we have made an error on your order which prompted the return.